Grand Mercure Auckland

8 Customs Street East, Auckland, New Zealand View map

Phone: +64 9 377 8920 View website

Located in the heart of the Auckland waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city.

Our stories can be experienced from in room amenities through to iconic pacific art and dining menus.

With 207 guest rooms, a dedicated conference and event floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

Download conference pack Download PDF Fact Sheets

Grand Mercure Auckland offers a dedicated conference floor catering for up to 200 delegates, with a variety of ten meeting spaces that feature air conditioning and floor to- ceiling windows for natural light. Planning a wedding or special celebration? Vue Restaurant and Bar, located on the top floor of the hotel is the perfect backdrop for your special event. Our experienced on-site conference team will ensure your next function or conference is a success.

Room Capacities

Area m2
Waiheke 57 3 50 25 20 24 40 40
Little Barrier 42 3 25 14 14 16 30 40
Great Barrier 125 3 70 20 25 36 80 100
Rangitoto 105 3 100 40 50 40 80 100
Browns 89 3 80 35 30 30 60 80
Motutapu 90 3 80 35 30 30 60 100
Hauraki Gulf (Rangitoto, Browns, Motutapu combined) 284 3 200 - - 100 150 350
Boardroom 27 3 - 14 - - - -
Vue Restaurant 122 - - - - - 100 -
Attica Bar 80 - - - - - - 50
Kawau 63 3 50 25 20 24 40 40
The Deck 119 - - - - - 60 80
Custom Lane 150 3 - - - - 70 120


The hotel has been designed to accommodate a wide scope of guests, from the corporate traveller to the holidaying family, with a practised team to tailor each experience.

Elegant refurbished guest rooms and suites designed with harmonious textures in botanic shades feature Smart TV’s with Bluetooth connectivity, Āmiki Manuka honey amenities and complimentary wifi.

The welcome addition of the Library, richly decorated with warm gold and sweet leather, the Wellness Room, fresh, bright and calming for your morning yoga, the Business Centre with state of the art technology and The Deck, our urban alfresco event space, guests are able to enjoy extra facilities during their stay.

5 Superior Room LR


  • Complimentary wifi
  • Bath robe and slippers
  • Āmiki Manuka honey amenities
  • Gym
  • Library
  • Concierge services
  • 24 hour reception
  • Smart TV with bluetooth connectivity
  • Tea and coffee making facilities
  • Mini-bar
  • Virtual fitness room
  • Business Centre
  • On-site Valet Parking
  • 24 hour room service

Food & Beverage Outlets

Custom Lane

Mon - Sun 6.30am - 10.00pm

Inspired by the urban renaissance of city laneways, Custom Lane has a strong connection to the history of the city, serving espresso coffee, tea, artisan donuts and gourmet sandwiches by day and cocktails by night.


Vue Restaurant
Mon - Sun 6.30am - 11.30pm
A unique space with unlimited possibilities, Vue is ideally located in the vibrant Britomart precinct. Boasting a top floor appointment, modern interior, sweeping harbour views and more. Vue can be hired exclusively for private function sand corporate events.


Attica Bar
Mon - Sun 6.30am - 11.30pm
Located within Vue is Attica Bar. Providing a sophisticated scene that conveys the depth and urban style of the inner city. Matched with a superb beverage and cocktail menu, Attica offers unmatched service in a spectacular destination.

Christmas at Grand Mercure Auckland2

The Christmas Social Scene at Grand Mercure Auckland

Grand Mercure Auckland is bringing your end of year Christmas celebration to life. The beautifully appointed premium hotel offers a lively atmosphere, divine decor, personalised service and the choice of party options to delight your guests with.


Grand Mercure is located in the very heart of Auckland’s waterfront district. With stunning views overlooking the picturesque harbour, the hotel islocated next to the Britomart transport hub, and within walking distance to the ferry terminals and taxi ranks.


Christmas 3-course or buffet dinner - from $99 per person

Enjoy the luxury and exclusivity of your own private Christmas party in one of our exquisite, modern venues.


Cocktail Packages - from $49 per person

Our social cocktail packages allow guests to mix and mingle whilst sampling fine canapés and celebratory drinks.


Christmas BBQ lunch or dinner - from $105 per person

This vibrant social package offers an informal alternative to the status quo. Hosted in our urban street space, Custom Lane, your company will experience a lively event to remember.


Harbour View dining - from $75 per person

Our top floor Vue Restaurant has some of the finest views of the Auckland harbour. This relaxed and convivial space is perfect for mingling and enjoying your end-of-year celebrations in.

Download Christmas brochure here


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Have it ALL when you book your next meeting with Le Club AccorHotels


You really can have it ALL - with up to 25,000 bonus Rewards points on offer, plus the chance to WIN a 3 day 2 night Singapore VIP Getaway for two including flights, luxury accommodation and elite experiences.*


Simply book your next meeting or event at one of over 700 participating Accor hotels across Asia Pacific.


  • Contract an event with a €3,000 minimum spend and receive 5,000 bonus Rewards points.
  • Contract an event with a €20,000 minimum spend and receive 25,000 bonus Rewards points. 


PLUS you’ll be in the running to win an all-inclusive 3 day 2 night Singapore VIP Getaway for two, with return flights, luxury accommodation at Fairmont Singapore’s Signature Suite, and elite experiences: exclusive dining, master-classes, spa treatment, a private city tour and more!


There are so many reasons to join Le Club AccorHotels Meeting Planner, the loyalty programme for event organisers.


  •  Earn Rewards points for every meeting and event you organise.
  •  Choose from over 2,400 hotels and resorts worldwide.
  •  Enjoy recognition and privileges, from priority reception to room upgrades and VIP treatment.
  •  Finance your next event with Rewards points, share your points and more.



GMA 3702

2020 Residential Conference Saver at Grand Mercure Auckland

Book your 2020 Residential Conference at Grand Mercure Auckland before 31 December 2019 and enjoy room rates starting from only $179 per room, per night*


Plus, receive complimentary audio visual and a free car park for the event organiser during your conference**. 


Grand Mercure Auckland provides upscale accommodation and a premium dedicated conference floor. The newly renovated hotel and conference rooms boast modern décors, state-of -the-art technology, complimentary Wi-Fi and natural light in most meeting rooms.


For more details, please contact: Abhi Sharma
E. │ D. +64 (0)9 3060582


Download printable version here

Check availability for your next event by requesting a quote.