Grand Mercure Auckland (Hotel Unavailable until May 2021)

8 Customs Street East, Auckland, New Zealand View map

Phone: +64 9 377 8920 View website

Located in the heart of the Auckland waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city.

Our stories can be experienced from in room amenities through to iconic pacific art and dining menus.

With 207 guest rooms, a dedicated conference and event floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

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Grand Mercure Auckland offers a dedicated conference floor catering for up to 200 delegates, with a variety of ten meeting spaces that feature air conditioning and floor to- ceiling windows for natural light. Planning a wedding or special celebration? Vue Restaurant and Bar, located on the top floor of the hotel is the perfect backdrop for your special event. Our experienced on-site conference team will ensure your next function or conference is a success.

Room Capacities

Area m2
Waiheke 57 3 50 25 20 24 40 40
Little Barrier 42 3 25 14 14 16 30 40
Great Barrier 125 3 70 20 25 36 80 100
Rangitoto 105 3 100 40 50 40 80 100
Browns 89 3 80 35 30 30 60 80
Motutapu 90 3 80 35 30 30 60 100
Hauraki Gulf (Rangitoto, Browns, Motutapu combined) 284 3 200 - - 100 150 350
Boardroom 27 3 - 14 - - - -
Vue Restaurant 122 - - - - - 100 -
Attica Bar 80 - - - - - - 50
Kawau 63 3 50 25 20 24 40 40
The Deck 119 - - - - - 60 80
Custom Lane 150 3 - - - - 70 120


The hotel has been designed to accommodate a wide scope of guests, from the corporate traveller to the holidaying family, with a practised team to tailor each experience.

Elegant refurbished guest rooms and suites designed with harmonious textures in botanic shades feature Smart TV’s with Bluetooth connectivity, Āmiki Manuka honey amenities and complimentary wifi.

The welcome addition of the Library, richly decorated with warm gold and sweet leather, the Wellness Room, fresh, bright and calming for your morning yoga, the Business Centre with state of the art technology and The Deck, our urban alfresco event space, guests are able to enjoy extra facilities during their stay.

5 Superior Room LR


  • Complimentary wifi
  • Bath robe and slippers
  • Āmiki Manuka honey amenities
  • Gym
  • Library
  • Concierge services
  • 24 hour reception
  • Smart TV with bluetooth connectivity
  • Tea and coffee making facilities
  • Mini-bar
  • Virtual fitness room
  • Business Centre
  • On-site Valet Parking
  • 24 hour room service

Food & Beverage Outlets

Custom Lane

Mon - Sun 6.30am - 10.00pm

Inspired by the urban renaissance of city laneways, Custom Lane has a strong connection to the history of the city, serving espresso coffee, tea, artisan donuts and gourmet sandwiches by day and cocktails by night.


Vue Restaurant
Mon - Sun 6.30am - 11.30pm
A unique space with unlimited possibilities, Vue is ideally located in the vibrant Britomart precinct. Boasting a top floor appointment, modern interior, sweeping harbour views and more. Vue can be hired exclusively for private function sand corporate events.


Attica Bar
Mon - Sun 6.30am - 11.30pm
Located within Vue is Attica Bar. Providing a sophisticated scene that conveys the depth and urban style of the inner city. Matched with a superb beverage and cocktail menu, Attica offers unmatched service in a spectacular destination.

accor conferences


As an ALL Meeting Planner member, contract an event with a minimum spend of $2,000 by 31 December 2020 in the Pacific region, and receive bonus 2X ALL Reward points.


Earn from every event. Redeem how you want. Enjoy as you wish.


PLUS, spend $15,000 or more and be entered in the draw to win a Limitless Experience of your choice valued at $26,000!* 


Explore the beauty of New Zealand, Australia, Fiji and French Polynesia your way with cash vouchers for accommodation, flights and car hire, OR luxuriate at one of the world’s most sought after locations with a 5-night luxury experience in Dubrovnik, Croatia with return Business Class flights.


Your reward, your choice!


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ALL Meeting Planner rewards event organisers for every meeting and event you book at over 2,400 hotels across the world, from luxury to budget-friendly.



1 Status & 1 Rewards point for every 2 Euros you spend.



Use your points to pay for up to 15% of your event bill. Or use them for your next trip, concert tickets, with our program partners, and more. Your points, your choice.



You can also share your points with other members of ALL.



There are no expiry dates on your points as long as you book 1 event or stay every 12 months. No rush, no fuss



Check availability for your next event by requesting a quote.